The training was conducted by Gábor Borota, a psychologist and former employee of Caritas Alba Iulia, who pointed out that burnout mostly threatens the most enthusiastic people, and NGO-s often rely too much on the individual enthusiasm of employees.

The mental healthcare professional spoke about factors that promote burnout, such as constant stress, poor performance assessment, low job prestige, underpayment, working too long or irregular working hours, or administrative burdens. There were also enlisted warning signs that a person was already getting close to burnout, such as decline in work quality, constant dissatisfaction with work, cynicism, feelings of hopelessness and helplessness, and the narrowing of social relationships in personal life, psychosomatic illnesses, depression, sleep disturbances.

"Mental issues are not solved by time. They should not be delayed in their treatment. Something must be done actively"– the psychologist emphasized, who spoke about possible methods of preventing burnout, such as extended rest, self-rewarding, continuous self-improvement, precise definition of personal and professional goals, case meetings, exchange of professional experience. "Emotional fatigue cannot be solved by sleeping, it is necessary to find a physically active way of relaxation" – he added.

Approximately 40 Caritas employees have participated at the training. They identified the risk factors of their own field and the elements that help prevent burnout – which, once it appears, can only be treated with the involvement of an external professional. Subsequently, the working communities also prepared a concrete action plan to prevent burnout.

One of the key messages of interactive training was: "I am just as important as the one I take care of. It's important for me to help others, because that's my calling, but it's not going to benefit anyone if I get crippled by it. So everyone should pay attention to take rest and preserve their physical and mental health."